Certifications

Gold Class Professionals – The Sign to Look For

I-car gold class certified auto body collision professionals. When you’ve been involved in a collision, you want someone who is reliable; someone you can trust to repair your vehicle quickly and properly. You want a Gold Class Professionals business. Why? Gold Class Professionals are committed to ongoing training in the latest collision repair procedures and technology. They are held to a higher standard for both workmanship and customer service.

I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international not-for-profit organization which specializes in collision repair training and certification. As automotive technology becomes more complex, it is more important than ever to seek out a repair facility with the I-CAR Gold Class Professionals certification. Trusting your vehicle with anyone else could not only result in substandard repairs, but also jeopardize the structural integrity of your vehicle, should it be involved in another collision.

Who are Gold Class Professionals? We are. Gold Class Professionals are collision repair businesses, insurance companies, glass businesses, recycling plants, suppliers and distributors, and other collision industry businesses that have achieved the highest level of recognition for training in the collision repair industry. They are businesses dedicated to training their employees on the latest collision repair technology to provide you the best collision repair service possible.

ASE — Certifying the Automotive Professional

Finding a competent auto technician need not be a matter of chance. Much of the guesswork has been eliminated thanks to a national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE).

ASE tests and certifies automotive professionals in all major technical areas of repair and service. With some 437,000 currently certified professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified professionals can be found in every type of repair facility, from dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets.

CertifiedFirst™

Earnhardt Auto Body is proud to be a part of the the CertifiedFirst™ Network of Quality-Rated Auto Body Repair Centers. This means we are authorized to display the CertifiedFirst™ Network Logo, and offer our customers the added assurance that comes with CertifiedFirst’s independent, third-party verification of our high quality standards.

To be eligible, Earnhardt Auto Body had to demonstrate high levels of customer satisfaction, utilizing a methodology developed specifically for Body Shop repair, as measured by Customer Research, Inc. In addition, auditors from Underwriters Laboratories Inc. inspected our facility, and determined that it meets or exceeded the Network’s standards for repair equipment, technician training and facilities.

Participating shops also must maintain above-average levels of customer courtesy and quality standards, and offer a written guarantee on repairs. As approved participants in the CertifiedFirst™ Network, Earnhardt Auto Body offers its own Workmanship Warranty, and a Lifetime Paint Performance Guarantee that comes with using products that have earned the coveted Good Housekeeping seal.

For more information, log on to www.certifiedfirst.com or call 1-866-CERT-1ST.

AAA-Approved Auto Body Repair

Every AAA-Approved Auto Repair shop undergoes a comprehensive investigation and meets stringent AAA standards unrivaled in the industry. You can trust in the AAA name and feel confident when choosing an Approved Auto Repair facility to service your vehicle. Among their many benefits, AAA Approved Repair Shops offer every customer:

• Guaranteed written estimates
• Return of replaced parts (on advance request)
• 12-month/12,000-mile parts and labor warranty
• Discounts on all retail-price services
• Free maintenance inspection with any paid service
• Minimum 24-month/24,000 mile parts and labor warranty
• Vehicle triage within 60 minutes of a tow in
• Assistance in obtaining alternate transportation after a tow in
• AAA assistance in resolving repair disputes